This Privacy Policy outlines how "Numerxlab" (hereinafter referred to as the "Company," "we," "us," or "our") collects, uses, discloses, and protects personal information in connection with the "ccchaser" service (the "Service") provided by the Company.

1. Information We Collect

We do not collect personal information directly from users apart from login and payment functions.
To provide services and authentication through Discord login, and to process payments via PayPal, we collect and store the following information:

  • Information provided through Discord authentication:
    • Discord ID, email, and username/nickname, picture
  • Automatically collected information during service use:
    • IP address, access logs, cookies, device type, and browser type
  • Payment-related information:
    • Payments are processed securely via PayPal.
    • We do not store credit card numbers or sensitive payment credentials.

2. Purpose of Data Use

We use the collected personal data for the following purposes:

  • Discord login authentication and user identification
  • Providing and managing crypto indicator services (e.g., Discord notification service, TradingView indicator sharing)
  • Processing payments for paid features (via PayPal)
  • Handling user inquiries and customer support
  • Service improvement and optional marketing (with user consent)

Please note: Trading involves significant risk and is not suitable for all investors. All content, tools, and alerts are for informational and educational purposes only and do not constitute financial or investment advice.

3. Retention and Storage Period

  • Personal data is deleted immediately upon user request for account deletion.
  • Data may be retained for a period required by applicable laws:
    • e-Commerce Law (Korea): Records of transactions (5 years), customer complaints and dispute resolutions (3 years).

4. Third-Party Sharing

We do not share personal information with third parties except in the following cases:

  • When the user has given explicit consent
  • When required by applicable law or regulation

5. Protection Measures

  • Access control and data encryption
  • Regular security audits and system updates

6. User Rights

Users may request to view, modify, delete, or restrict the processing of their personal information. Account deletion and consent withdrawal can be requested by contacting us directly.

7. Data Processing Delegation

We currently do not outsource personal data processing. All data is managed internally by the Company.

8. Data Protection Officer

This Privacy Policy is effective as of April 7, 2025.